A global retail bank had established a standalone Digital Solutions division to keep on top of the threat from fintech companies that had emerged to challenge traditional banking models. Moving to more Agile ways of working was key, whilst still adhering to established bank delivery controls.
The desire to show early benefit and to scale across the global regions led to the rapid growth of the Digital Solutions division. There were several different cross-functional teams, all relatively siloed, replicated across the different regional areas, with little central coordination at a portfolio level for initiative planning and execution and no common method for delivering change aligned to the bank’s standards. This led to business disconnects and a sub-optimal delivery reputation. Find out how Project One supported the business to overcome these challenges by clicking the link below.