Virgin Media is the UK & Eire arm of Liberty Global, the world’s largest international TV and broadband company, which connects over 21 million customers through operations in 10 countries across Europe, subscribing to more than 45 million TV, broadband internet and telephony services. It also serves 6 million mobile subscribers and offers WiFi service through 12 million access points across its footprint.
Virgin Media was formed in 2006, by the merger of NTL & Telewest, with the agreement to the use of the Virgin brand. The company created the UK’s first quadruple-play media company, providing TV, broadband, fixed line home phones and mobile services. Virgin Media was acquired by Liberty Global in 2013, and in 2015 started to focus on a digital transformation agenda designed to connect homes and businesses, and their customers and communities to the things that matter, through the provision of their four multi award-winning services. Virgin Media’s agenda continues to be ambitious and aims to make things happen.
Since 2007 Project One have worked with Virgin Media and from 2015 have supported with their transformation journey.
Download the full article below to read more about their mobile transformation programme that required change to all parts of the business to enable connectivity for over 3 million customers.
“The Project One team members were integral to the successful delivery of the Mobile Transformation Programme. They worked collaboratively with our teams and delivery partners, took on accountability, demonstrated excellent stakeholder engagement and management skills and had an ability to get down and in on the issues and actions when needed.”
Sian Stapley, VP Mobile and UK Voice Delivery