This FTSE 100 energy company operated a federated model across its IT function with dedicated functional teams within each of its seven business units, supported by a Group IT function responsible for Group-wide strategy, policy, and architecture. Within its Customer division the company needed an interim IT Director to lead the team following the departure of the incumbent.

The challenge

Project One was approached in order to provide a high calibre individual, with the relevant experience to provide stable leadership for the IT team, whilst a permanent replacement was recruited to fill the role on a permanent basis.

Our approach

Project One appointed an interim IT Director for the Customer business for nine months. This individual acts as a member of the Group IT Leadership team and takes end-to-end accountability for all IT delivery to the Managing Director of the Customer business. We led the Customer business unit IT team throughout the interim period to ensure that the operational IT provision supported the business needs. In addition, leadership was provided to three key IT transformation programmes covering Core Platform Replacement, Smart Metering and Faster Switching.

The outcome

Our interim support ensured stability for the Customer business unit IT function during a period of leadership change, whilst enabling their key change programmes to remain on track for delivery. Ensuring there was a smooth transition and handover to new IT Director following their appointment to the business.

POSTED BY: Sean Ellis - Consulting Director

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