This FTSE 100 organisation comprised a set of autonomous and diverse business units, which spanned heavy manufacturing, asset maintenance, professional services, head office and internal shared services. Each had its own HR function, localised processes and a range of systems. Through the design and introduction of a new operating model, combined with cloud based SAP SuccessFactors, the organisation aimed to deliver its long-standing ambition to standardise and transform HR.

The Challenge

With a complex landscape of autonomy, local systems, and processes that had been embedded for decades, the organisation was addressing multiple challenges. These ranged from gaining buy in from business units into a single HR operating model and processes, with an alignment in culture and behaviour, through to deploying technology across multiple sites, whilst managing an extensive set of business unit IT systems to work with SAP SuccessFactors.

Project One was engaged to provide leadership in the areas of programme management, solution architecture, IT system interface management, business change and operational readiness. Our team worked with stakeholders across HR, head office, IM&T and all business units, whilst managing the third party suppliers to deliver this programme. This complex HR Transformation impacted over 35,000 employees and with the support of Project One, the organisation delivered the largest SAP SuccessFactors deployment in Europe (at the time of implementation) and a new payroll system.

POSTED BY: Paul Clark - Director of Operational Improvement and Chairman

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