In programme delivery, getting the relationship right between the Senior Responsible Owner (SRO) and Programme Director (PD) is fundamental to success.
The SRO leads on the ‘up and out’. They champion the programme and are accountable for delivering to the vision, outcomes, and benefits.
The Programme Director leads on the ‘down and in’. They are accountable to the SRO for driving the delivery of the programme outcomes within agreed time, cost and quality constraints.
But often, the balance between the two roles is not there. The result is role creep, instability in the team, delay, and a drop in delivery confidence.
How do you get the relationship right?
From experience, we know that there is no silver bullet – but you can practically take action to make something that is potentially complex much simpler:
Above all, the most important fundamental for the SRO and Programme Director to get right is achieving a trusted and respectful working relationship. But remember that trust and respect only come with time served – and is best achieved by the SRO and PD working as a team with sleeves rolled up leading from the front.
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