Experienced change leaders know that from time to time, even the best-run programmes or projects may run into difficulties. That same experience also tells them that the best way of ensuring the smoothest journey is to pro-actively build in the assurance that the change remains:

  • in control and
  • on plan to achieve the intended outcome

And if it’s not, then that same assurance activity needs to provide the clear set of actions to get things back on track.

In this article we’ve put together something to help you think about your programme and the assurance that you may be planning to do, and a framework that we have found useful in thinking about the sort of questions that need to be asked – and when.

POSTED BY: David Knappett - Consulting Director


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