Unifying digital at scale: a global food technology transformation

Our customer, a global FMCG organisation, needed support with Programme leadership of a programme to transform a fragmented global operating model into a streamlined regional delivery framework, eliminating technology complexity to reduce costs and unlock growth. Furthermore, establish a unified approach to technology and data strategies, enabling greater efficiency and capability.

Challenge
  • The customer wanted to simplify its fragmented global technology model into a simplified regional delivery landscape through the consolidation of markets into Business Units
  • They also wanted to enhance efficiency and simplify technology, through a radical transformation to remove complexity and reduce costs to unlock growth and capability
  • There were disparate Data systems across regions creating complexity, a lack of visibility into Total Cost of Ownership and needed to create a unified approach for the Global Technology and Data agenda.
Approach
  • Project One quickly established and mobilised a high-impact central team that operated across the global technology enterprise, leveraging data modelling to ensure strategic alignment with objectives
  • We implemented adaptive controls and scalable governance frameworks, enabling flexible scope management and supporting the evolution of regional business units over time
  • We also embedded coaching and hands-on support within local regional teams, positioning the central team as a proactive enabler of success rather than a bottleneck.
Outcome
  • Creating a single Digital & Tech point of contact for the business, acting as a trusted partner across all of the eight Regional Business Units, with the leadership team covering the entirety of Digital & Tech scope
  • Focus market digital leadership – driving the market digitisation agenda, including innovation, strategy/plans, deployment and front-line support
  • Aligns Business Group, Business Unit and Global Digital Technology plans to prioritise demand, investment and resourcing and vice-a-versa through transparent and effective financial rigour.

 

Project One value Add

 

  • Effective leadership and delivery of a diverse global programme
  • Programme Management Office capability
  • Investment Case Creation
  • Strong management of blended team of internal and external resources
  • Uplifted internal capability to take on leadership roles
  • Effective Stakeholder Engagement and Management
  • Successful Benefit Realisation Management.

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