I’ve managed change from within organisations for more than 10 years, and as a consultant working with organisations for more than 10 years. In both cases leading programmes to make change deliver, and most importantly, stick. What engages me most is ensuring that organisations are designed and prepared to best exploit the changes that are being delivered. I have worked in a range of industries : Oil and Gas, Pharma, Telecoms, Logistics, Government, Insurance and Retail.
The people and the approach. Everyone lives the values of doing the best for the customer, be that having a difficult conversation with the sponsor of a programme or getting stuck in to the detail of an area that is not performing.