Complex change is difficult to manage. There are lots of moving parts, multiple stakeholders with conflicting opinions and pressure to deliver value quickly. Coupled with a lack of resource, or at least, the right resource and poor data leading to no single source of truth, it can often feel like you are in firefighting mode when delivering major programmes. Hard work can be squandered if processes, tools and templates are not aligned leading to inconsistencies across the enterprise.
So, you must invest to protect your change, both at the Enterprise/Portfolio level and at the individual programme level.
What are the typical functions PMO provides?
Manage prioritisation and resource allocation between projects
When you have limited resources it’s vital that the highest value-added projects are prioritised in order that you maximise your return on investment. A strong PMO function will clearly define the benefits of the projects in the portfolio or enterprise and align these to your business strategy to produce the best possible programme roadmap.
Resource forecasting and allocation monitoring will ensure that each project has the resources required to deliver successfully and decisions on resource allocation can be made based on priority. Finally, as business needs are always changing, a first class PMO will provide dynamic prioritisation to keep the changing portfolio relevant.
Provide project management tools and information systems
To achieve the most efficient delivery, a PMO will structure and help maintain a set of consistent project management tools, templates, processes, and systems. This will ensure consistent documentation across the portfolio or enterprise for ease of reporting and will provide project resources with the standard tools they need to deliver their goals. Document versioning and change control will be implemented to ensure all key decisions are formally agreed and logged and there is the ability to trace and roll back if needed.
Monitor and control project/portfolio performance
Staying in control of the portfolio and keeping each project on track is key to successful delivery and a PMO will provide this governance and control. From a programme perspective the PMO will provide reporting and active monitoring of progress and risk while ensuring the costs are controlled in order to deliver the optimal financial benefit. At a portfolio and enterprise level, dependencies across programmes will be identified and tracked to mitigate the impact of programmes on one another. This will be underpinned by programme and enterprise level communication to keep everyone informed of progress and issues.
Provide training and project competency development
One of the keys to success is ensuring programme resources have the skills required to deliver their project. The PMO will promote and advocate for the project management discipline within the organisation. It will conduct training, mentoring and coaching to embed the right behaviours and tools into the enterprise.
Crucially, it will look across the portfolio to support balancing the resource against the demand and skills needed, putting training or recruitment in place as needed or re-assigning resource across the enterprise.
Provide assurance across delivery
Significantly, the PMO will be independent of the delivery teams and will objectively monitor all aspects of programme performance. It will ensure that reporting is correct and that key stakeholders are getting a true picture of progress, that deliverables are of the required standard and quality and that each programme is delivering on the ultimate agreed aims.
What value can PMO bring?
Do you need PMO expertise?
At Project One, we have enabled many of our customers to stay in control and improve delivery, via our highly effective PMO service at the enterprise and/or programme level. From designing and building enterprise PMO framework and governance, to introducing Agile delivery methods and toolsets, as well as orchestrating programme monitoring and reporting.
We work as one team, transferring knowledge to our customer whilst driving delivery.
To discuss further, please contact Nick Houlton
Mobile: 07716 075616 | email: [email protected]
Programme assurance, recovery or implementing change, our change experts work with you on your most complex business transformation.
Recognised as a leading management consultancy by the Financial Times, we deliver complex change and transformation programmes.